Sam's Club is a renowned brand that has established itself as a leading provider of quality products and services. Known for its commitment to customer satisfaction, Sam's Club offers a wide range of items, from groceries to electronics, all under one roof. With a strong reputation for offering competitive prices and exceptional value, Sam's Club has become a popular destination for individuals and families seeking a convenient shopping experience. With numerous locations nationwide, Sam's Club continues to expand its offerings, ensuring that customers have access to a diverse selection of products. Whether it's for everyday necessities or special occasions, Sam's Club is dedicated to providing its customers with the best shopping experience possible.
Reviews
We spend TOO MUCH MONEY on a membership fee to get treated POORLY by the pickup department. I waited OVER 45 minutes, watching people come and go! Only reason I got my order when I did, was because I called and my husband went in to see WHY. They said “it doesn’t show you checked in”. The lady that was INTENTIONALLY skipping me, said “I’ll be right with you” and kept going to others. So what did she do? Dismiss my order???? DO BETTER!!! I have a video of her just chatting with a friend and eating on the clock and just not bringing my order.
A big and nice Sam’s Club in town.
Pros: Located right on off the interstate so there is convenient for everyone to get to. There are a lot of parking spaces so that you don’t have to worry about where to park. They also have a loading ram so you can drive your car under the station and load on your items. Visited them during the one-day special event and they have many electronics and gift cards on sales
Cons: you have to buy stuffs in bulk because they don’t have any retail sales. Unless you want to stock up on your merchandise you shouldn’t shop here Because it can be expensive when buying whole sale
I was there this morning 9/1/23. It took me 30 minutes to shop and almost twice that long to get out of there. There were ONLY 2 checkers open at that time (9:30-11:00).
Its the first of the month and a Friday of a holiday weekend and that's all you have is 2 checkouts open?
Customers in line behind me left full baskets of groceries and walked out. I saw no managers trying to check customers out at that time either. The checkers they did have were very pleasant and doing a great job. I do not self check as I believe that's part of what you pay for in the membership and grocery cost. Even the self checks had long lines. Sam's, you can do better that this.
My experience in the past have been positive but today was ABSOLUTELY RIDICULOUS!!
My family loves shopping here. The scan and go feature in the app is amazing! You don't have to wait in line just scan stuff and pay in the app when your done and leave.
We always get the cookie cake that is out and ready. I wanted one that was specialized for a birthday party, so I ordered one..... 4 WEEKS IN ADVANCE. It was horrible - dry, old, the inside wasn't covered in icing like usual, it just fell apart.
I only ordered one because they are So rude if I ask them to write anything on the ones that are out.
Terrible service, Terrible cake, and terrible customer service!!
Very disappointed!
Blown away with the amazing customer service. Everyone is courteous and helpful. The service is like nothing I have ever seen. They really go the extra mile to provide a great customer experience.
I'm a local business man in Lake Charles LA, we purchase some of our supplies from SAM'S Club. But over the years SAM's Club keeps cutting back the supplies and equipment we once purchased from them. For example, you sell a wall full of coffee, but you don't carry sugar packets on the floor which goes with it or coffee stir sticks. I've asked your employees about it and they done understand it
This Sam's Club had great employees very helpful in finding the location of an item if one can't be located yourself. They are very friendly and polite as well. The best deal here would be very hard to pick but aside from the retail …
Location
2025 Sam's Wy, Lake Charles, LA 70601, United States
Hours
-
Updating...
Liked by Others
